Shipping policy
Which locations do you deliver to?
We ship all orders to anywhere in the United States.
Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
We offer free shipping an all orders over $100.
Delivery Times
In general, domestic shipments are shipped out in 1-2 business days. However, any custom or personalized item may be subject to take up to 7-10 business days to be shipped out however in most cases they ship in 2-3 business days.
Expedited Shipping
If you choose an expedited shipping option during checkout, please note that it does not increase the speed of production of the item. If you need an item by a specific time, please contact us.
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Customer service
For all customer service inquiries, please email us at help@jassgraphix.com